Generative AI

Ticket Bots: Everything You Need to Know Shopping bots cater to customer sentiment by providing real-time responses to queries, which is a critical factor in improving customer satisfaction. That translates…

Should you buy a bot to help with your holiday shopping? Hence, H&M’s shopping bot caters exclusively to the needs of its shoppers. This retail bot works more as a…

Top Ecommerce Chatbots for Your Business +Examples They are customer-service tools to complement human activity, and can be particularly useful for handling simple questions and offering 24/7 emergency service. AI…

What Is Cognitive Automation: Examples And 10 Best Benefits Brown Plastic Surgery Intelligent automation streamlines processes that were otherwise comprised of manual tasks or based on legacy systems, which can…

7 Chatbot Training Data Preparation Best Practices in 2023 The correct data will allow the chatbots to understand human language and respond in a way that is helpful to the…

What is a key differentiator of conversational AI They’d rather avoid a phone call or an email chain and simply access information on their own without help from a customer…

How Will ChatGPT Impact Recruiting and Hiring Today? Our team utilizes the platform extensively throughout our recruitment process. We typically use HireVue for initial candidate screenings, which involves sending a…

10 examples of NLP applications across different industries This way, you can save lots of valuable time by making sure that everyone in your customer service team is only receiving…

No-Code Customer Service Solution for Business Growth A study by Ascent Group found that 60% of companies that measured FCR for a year or longer reported improvements of up to…

The Difference Between Artificial Intelligence, Machine Learning and Deep Learning Unlike traditional machine learning, which focuses on mapping input to output, generative models aim to produce novel and realistic outputs…